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book@bengalexplore.com

Head Office

Pakhirala -743370

All Indian Guest Must Carry Valid Photo ID Proof ( Voter Card / Aadhaar Card / Driving License ) During Travels and Foreigners Guest have to Carry their Original Passport & Visa as an essential.

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Effective Date: 15-08-2025

At Bengal Explore, your privacy is our top priority. We are committed to protecting your personal information and ensuring a safe and secure experience when you use our services. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book our tour packages.


1. Information We Collect

When you interact with Bengal Explore, we may collect the following information:

  • Personal Details: Name, contact number, email address, and billing information when you book a tour.

  • Travel Preferences: Destination choices, accommodation type, and special requests.

  • Technical Data: IP address, browser type, device information, and browsing activity on our website.

  • Communication Records: Emails, chat messages, or calls between you and our customer service team.


2. How We Use Your Information

We use the information collected to:

  • Process and confirm your bookings.

  • Provide travel-related information, updates, and itineraries.

  • Personalize your travel experience.

  • Improve our website, services, and customer support.

  • Send promotional offers, newsletters, and travel tips (only if you opt in).

  • Comply with legal obligations and prevent fraudulent activity.


3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your details with:

  • Travel Partners & Vendors: Hotels, transport providers, and guides to fulfill your booking.

  • Service Providers: Payment gateways, IT support, and marketing services.

  • Legal Authorities: If required by law or for safety/security purposes.


4. Data Security

We take strict measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Our website uses SSL encryption for secure transactions, and we regularly update our systems to maintain safety standards.


5. Cookies Policy

Our website uses cookies to:

  • Improve site performance.

  • Analyze user behavior for better services.

  • Store your preferences for a personalized experience.
    You can manage or disable cookies through your browser settings, though some features may not function correctly.


6. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Opt out of promotional communications.

  • Request deletion of your personal data, subject to legal obligations.


7. Third-Party Links

Our website may contain links to other travel-related websites. We are not responsible for the privacy practices of these third-party sites. Please review their policies before providing any personal information.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

📍 Bengal Explore
📧 Email: book@bengalexplore.com
📞 Phone: 7548908911

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